Our Guarantee to You


Your Satisfaction is GUARANTEED!

In the unlikely event that you are not satisfied with Online Retailer KickStart, we’ll give you a ticket to a future Online Retailer KickStart event totally free of charge*. That’s right, we’re so confident that you will leave happy that we’ve put a guarantee in place.

*Terms and conditions

  • tell us in writing how to improve Online Retailer KickStart in 200 words or more and e-mail your comments to info@onlineretailer.com.au
  • This offer applies only to full-conference attendees
  • Credit must be used within one year
  • Only your registration fee is covered - travel, hotel, or any other expenses incurred are not eligible for refund
  • Your claim must be received within 7 days of the completion of the event
  • “No-shows” are not eligible for the guarantee
  • This offer does not apply to any technical issues that may arise during Online Retailer KickStart, schedule or presenter changes

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