Mike Wilson

Founder, Tiny Me

Once upon a time three young dads (who happen to have 13 kids under 9) combined a whole bunch of geeky high tech machines, some generous dollops of cuteness, a slightly loopy team of people and mixed them together with the world wide webby thingy. The result was amazing...a comprehensive range of affordable, premium quality, designer personalised products for kids. All custom made and shipped to you in a jiffy.

Mike Wilson was one of those young dads and he believes that although many companies talk about having a customer focus only a few have it as an obsession. In today's consumer-empowered world only the ecommerce players who truly deliver value to their customers will survive. 'Customer focus' isn't just fluffy feel-good stuff: when alligned with the right metrics, online retailers can use it as a powerful tool in customer focus that delivers bottom line results and how you can apply the same techniques in your ecommerce venture.

The company? Tinyme.com.au

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